What Should I Do If My iPhone Screen Works but the Touch ID or Face ID Stops Responding?
Is your iPhone screen working normally, but Touch ID or Face ID has suddenly stopped responding? This can be frustrating because you may be unable to unlock your phone conveniently, approve purchases, or access apps that require authentication. The cause could be a software glitch, incorrect settings, a dirty sensor, or damage to a biometric component.
If basic troubleshooting does not solve...
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