Last updated: June 12, 2026

This Privacy Policy explains how Sngine App and the website located at https://sngine-app.fluttercrafters.com (the "Service") access, collect, use, share, retain, and delete user data. The Service is operated by Flutter Crafters for the Sngine App experience.

This policy applies to the Sngine App, its related mobile features, and the Sngine App website. It is intended to be read together with our Terms of Service and any permission prompts or disclosures shown inside the app.

1. Contact and privacy inquiries

If you have questions about this Privacy Policy, your data, or a privacy request, you can contact us through the in-app support center at https://sngine-app.fluttercrafters.com/support or by email at amenaaa93@gmail.com.

For account and data deletion requests, use https://sngine-app.fluttercrafters.com/settings/delete.

2. Data we collect

Depending on the features you use, the Service may collect the following categories of data:

• Account and profile information: name, username, user ID, email address, password credentials in protected form, profile photo, cover photo, gender, date of birth, relationship status, biography/about text, website, country, city or other approximate location fields, phone number, address, verification details, account settings, privacy settings, and two-factor authentication settings.
• Content and communications: posts, comments, likes, reactions, shares, stories, story replies, messages inside the Service, support tickets, reports, reviews, marketplace listings, job or course applications, and other content you create or send.
• Photos, videos, audio, files, and documents: photos, videos, reels, live-stream content, audio recordings, music or other audio files, documents, resumes/CVs, attachments, and media metadata that you choose to upload, record, or share.
• Payment, commerce, and purchase information: purchase history, wallet and points activity, subscription or package purchases, product orders, cart and checkout details, payment method references, payment processor identifiers, transaction IDs, bank-transfer proof or related financial records where a payment feature is used.
• App activity: searches, pages and screens viewed, feature usage, ad views or clicks, interactions with posts and profiles, moderation actions, reports, preferences, and other actions performed in the app or website.
• Device, identifiers, diagnostics, and logs: device type, operating system, app version, IP address, browser or network information, push notification identifiers, session identifiers, crash logs, diagnostic data, performance data, security logs, and fraud-prevention signals.
• Approximate location: country, city, or location information you provide in your profile, marketplace listing, job/course application, checkout, or other forms. The current app declaration is not based on collecting precise GPS location.

We do not intentionally collect contacts, calendar events, SMS/call logs, health data, fitness data, credit score information, or precise GPS location unless a future feature clearly requests permission and this policy and the Google Play Data safety form are updated.

3. App permissions

The app may request permissions only when needed for a feature, including camera access for photos, videos, QR scanning, live streaming, and video calls; microphone access for audio recording, voice/video calls, and live streaming; media or file access to upload or save photos, videos, audio, and documents; notifications for alerts and messages; and network access to connect to the Service.

4. How we use data

We use collected data for the following purposes:

• Creating, authenticating, protecting, and managing user accounts.
• Providing core app features such as profiles, feeds, posts, stories, messages, comments, groups, pages, marketplace, jobs, courses, live streaming, calls, notifications, support, and account settings.
• Uploading, storing, displaying, delivering, and moderating user-generated content.
• Processing purchases, subscriptions, orders, wallet activity, refunds, payment verification, and fraud prevention.
• Personalizing content, recommendations, language, feeds, ads, and user experience.
• Sending service messages, security alerts, account notices, support replies, and optional communications.
• Measuring app performance, fixing bugs, analyzing usage, preventing abuse, enforcing our Terms, and protecting users and the Service.
• Complying with legal, tax, payment, security, and regulatory obligations.

5. Sharing and disclosure

We may share data in these situations:

• With other users: profile information, posts, comments, media, marketplace listings, messages, and other content are shared according to your actions and privacy settings.
• With service providers: hosting, storage, database, email, security, analytics, crash diagnostics, payment, and support providers may process data on our behalf.
• With third-party SDKs and integrations: the Service may use providers such as Google Sign-In, Google Play Billing, Stripe, CoinPayments or bank-transfer processing where enabled, OneSignal for push notifications, Agora for real-time audio/video/live features, and similar technical providers required to operate app features.
• For payments and commerce: transaction, order, and payment-related data may be shared with payment processors, banks, app stores, fraud-prevention services, and merchants or sellers as needed to complete a transaction.
• For legal and safety reasons: we may disclose information if required by law, court order, government request, to protect rights and safety, to investigate abuse or fraud, or to enforce our Terms.
• Business transfers: if the Service is involved in a merger, acquisition, restructuring, or asset transfer, user data may be transferred as part of that transaction, subject to this policy or a substantially similar policy.

We do not sell personal information. We may show advertising or promoted content inside the Service, and related interactions may be used for app functionality, analytics, personalization, fraud prevention, or advertising/marketing measurement as described in the Google Play Data safety form.

6. Data security

We use reasonable technical and organizational safeguards designed to protect personal and sensitive user data. These include HTTPS/TLS encryption in transit, access controls, authentication, password protection in hashed or otherwise protected form, server-side security controls, backups, monitoring, and restrictions on administrative access. No internet service can guarantee absolute security, but we work to protect user data against unauthorized access, loss, misuse, or alteration.

7. Data retention

We retain data for as long as needed to provide the Service, maintain your account, meet the purposes described in this policy, comply with legal or payment obligations, resolve disputes, prevent fraud or abuse, and enforce our Terms. Some records, such as payment, tax, fraud-prevention, moderation, legal, and security logs, may be retained for a longer period when required or permitted by law. Backup copies are retained for a limited period and removed or overwritten according to backup rotation practices.

8. Account and data deletion

You may request deletion of your account and associated data at https://sngine-app.fluttercrafters.com/settings/delete. You may also contact support if you need help with deletion.

When an account deletion request is completed, we delete or anonymize the account profile and associated personal data within a reasonable period, except where retention is necessary for legal compliance, payment records, security, fraud prevention, abuse prevention, dispute resolution, or backup integrity. Some content already shared with other users may remain visible if it is part of another user's conversation, transaction, moderation record, or legally required record, unless deletion is technically and legally possible.

9. Your choices and rights

You can access or update many account details in your profile and settings. You may control privacy settings, notification preferences, profile visibility, and some content visibility from within the Service. Depending on your region, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal data. To make a privacy request, contact us using the methods listed above.

10. Cookies and similar technologies

The website may use cookies, sessions, local storage, and similar technologies to keep you signed in, remember preferences, secure the Service, measure performance, and provide features. You can manage cookies through your browser settings, but disabling cookies may affect functionality.

11. Children

The Service is not directed to children under 13 years old, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where required.

12. International processing

Your data may be processed and stored in countries other than your country of residence. Where required, we use appropriate safeguards for cross-border processing and require service providers to protect data consistently with this policy.

13. Changes to this policy

We may update this Privacy Policy from time to time. If changes are material, we may provide notice through the Service or by other reasonable means. The "Last updated" date at the top shows when this policy was last revised.